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BlueLink is an international group that is an expert in customer relations. As a strategic partner, it offers brands tailor-made contact center solutions and supports them in their customer experience and digital transformation process. With a team of consultants and trainers, the group is committed to developing the talents and expertise of the customer relations teams by cultivating their know-how and interpersonal skills.
BlueLink was created 30 years ago by Air France to manage its loyalty program. In an entrepreneurial spirit and true to its DNA of excellence, the group has extended its expertise to all areas of customer relations, serving other prestigious brands, such as Printemps.com, Clarins, Devialet, American Express, La Fondation Louis Vuitton and Transavia.
Present on all continents, BlueLink relies on its 2000 passionate talents around the world to give substance to its raison d'être: to overcome distances to create links between cultures.
